Star Micronics TSP654II-WebPRNT-2 Manual descargar pdf (Pagina 27)

6. Error Indicators

6-1. Recoverable errors

Check the recovery conditions. e printer can be recovered while maintaining its current status.

Error description POWER ERROR Recovery condition

ermal head high

temperature detection

error

Flashes at 1 sec-

ond intervals

Off The printer recovers automatically when the thermal head cools.

Cover open error

On On The printer recovers when you close the cover.

Near end error

Flashes at 4 second

intervals

The printer recovers when you set a new paper roll and

close the rear cover.

Paper out error

Flashes at 0.5-sec-

ond intervals

The printer recovers when you set a new paper roll and close the

cover.

Ethernet link discon-

nection detection (*1

(Physical link discon-

nection)

Flashes at 4 seo-

nd intervals.

Flashes at 4 seo-nd

intervals.

Connect an Ethernet cable. For details, see section 3-2-4, "Ether-

net Interface Cable."

Ethernet link discon-

nection detection (*1

(IP address lost)

Flashes at 0.25

seo-nd intervals.

Flashes at 0.25 seo-

nd intervals.

Set the correct IP address and restart the printer.

(*1: IFBD-HE07 only

6-2. Unrecoverable errors

Turn the printer o, check the recovery conditions, and then turn the printer back on.

If the same error occurs aer you turn the printer back on, the printer needs to be repaired.

Error description POWER ERROR Cause Recovery condition

Cutter error

Off

Flashes at

0.25-second

intervals

Paper cutting in progress error

After you restart the printer, the

printer recovers when the mobile

cutter returns to its home position.

(Note 3, 4)

Flash memory error

Off

Flashes at 1 sec-

ond intervals

Flash memory access error -

EEPROM error

Off

Flashes at 1.5

second intervals

This is not a recoverable error. -

SRAM error

Off

Flashes at 2

second intervals

RAM access error -

Head thermistor error

Off

Flashes at 3 sec-

ond intervals

Detection of head thermistor

error

Power voltage error

Off

Flashes at 4

second intervals

Detection of power voltage

error

Check the condition of the power

supply, and restart the printer.

Note 1: If an unrecoverable error occurs, turn the power o immediately.

2: A power voltage error may be a result of a power supply malfunction.

3: If the paper is jammed, turn the power o, clear the jammed paper, and then turn the power back on.

For details, see section 6-2, “Removing Paper Jams”.

4: If the mobile cutter cannot return to its home position or the printer cannot perform initial operations,

manually unlock the cutter. For details, see section 6-3, “Releasing the Cutter Lock”.

If other unrecoverable errors occur, contact the dealer that you bought the product from for repairs.

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Star Micronics TSP654II-WebPRNT-2 Manual Pagina 27

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